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January 30, 2017
Answered

Password for access into signed document

  • January 30, 2017
  • 1 reply
  • 676 views

(Sorry folks if this is an old, addressed topic.  Could not find it in my search)

For simplicity sake, I combined multiple -- standalone documents  -- each with a signture, into a single Adobe Sign document.

I know need to separate those into separate PDFs.  When I try to do so in my PDF management solution (PDFPen), it asks for a Password... which I never set.

So... how do I determine the password that I "used" when the document was created?

- Andrew

This topic has been closed for replies.
Correct answer AadeshSingh

Hi andrewg38734416

Please be informed if you uploading multiple documents in Adobe Sign, they will get merged as it's a Single transactions. It won't be possible to split the documents as they are encrypted.

However if you upgrade to Adobe Sign Business & Enterprise accounts, you will get the option to separately receive the merged documents once they are signed.

- Adobe Sign plans for individuals and businesses | Adobe Document Cloud

Regards,

Aadesh

1 reply

AadeshSingh
AadeshSinghCorrect answer
Participating Frequently
February 12, 2017

Hi andrewg38734416

Please be informed if you uploading multiple documents in Adobe Sign, they will get merged as it's a Single transactions. It won't be possible to split the documents as they are encrypted.

However if you upgrade to Adobe Sign Business & Enterprise accounts, you will get the option to separately receive the merged documents once they are signed.

- Adobe Sign plans for individuals and businesses | Adobe Document Cloud

Regards,

Aadesh