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richardh87804075
richardh87804075
Participant
July 13, 2016
Question

Password Permission?

  • July 13, 2016
  • 1 reply
  • 677 views

I have a signed document that I want to put into the file with the request so I have one neat file. But when I go to add it I get the message that it is requesting the Permission Password before I can proceed. What is this and where can I find it because I don't see it anywhere in my account.

    This topic has been closed for replies.

    1 reply

    AadeshSingh
    AadeshSingh
    Participating Frequently
    July 14, 2016

    Hi richardh87804075,

    Could you please elaborate more about your issue?

    Are you trying to upload a Signed document in Adobe Sign environment to send it out for signature or you are trying to Sign a document sent though Adobe Sign that required password?

    Regards,
    Aadesh

    richardh87804075
    richardh87804075Author
    Participant
    July 16, 2016

    Hi. Thank You for your help.

    What I am trying to do is merge several pdf documents together into one file [merge] The signed documet is the only pdf that is asking for a permission password. What is this permission password that it is asking for?

    AadeshSingh
    AadeshSingh
    Participating Frequently
    July 19, 2016

    Hi richardh87804075

    Could you please share the screenshot of the page where it is asking for the password.

    Also, are you combining the documents in acrobat application or you are directly uploading all the documents in the Adobe Sign environment?

    Please be informed if there is a password implemented on the document then it won't be possible to upload it in the Adobe Sign environment as Adobe Sign doesn't work on the password protected documents.

    Regards,
    Aadesh

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