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Participant
Nov 6, 2016 3:39 PM UTC
Answered

pb with insert a document for sign in my library

Hello

the document is already a form and when i would like to pu in library for send at some client it doesnt reconize the field

i don't understand

what can i do

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AadeshSingh
AadeshSinghCorrect answer
Participating Frequently
Nov 10, 2016 11:32 PM UTC

Hi christophel45270118​,

Seems that the documents is not prepared correctly or it is not prepared using the compatible application. 

Please upload the document as a Library template & then place the fields on the document in the Adobe Sign Environment.

Let me know if you still need any help.

Regards,

Aadesh

1 reply

AadeshSingh
AadeshSinghCorrect answer
Participating Frequently
Nov 10, 2016 11:32 PM UTC

Hi christophel45270118​,

Seems that the documents is not prepared correctly or it is not prepared using the compatible application. 

Please upload the document as a Library template & then place the fields on the document in the Adobe Sign Environment.

Let me know if you still need any help.

Regards,

Aadesh

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