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Participant
November 6, 2016
Answered

pb with insert a document for sign in my library

  • November 6, 2016
  • 1 reply
  • 413 views

Hello

the document is already a form and when i would like to pu in library for send at some client it doesnt reconize the field

i don't understand

what can i do

This topic has been closed for replies.
Correct answer AadeshSingh

Hi christophel45270118​,

Seems that the documents is not prepared correctly or it is not prepared using the compatible application. 

Please upload the document as a Library template & then place the fields on the document in the Adobe Sign Environment.

Let me know if you still need any help.

Regards,

Aadesh

1 reply

AadeshSingh
AadeshSinghCorrect answer
Participating Frequently
November 10, 2016

Hi christophel45270118​,

Seems that the documents is not prepared correctly or it is not prepared using the compatible application. 

Please upload the document as a Library template & then place the fields on the document in the Adobe Sign Environment.

Let me know if you still need any help.

Regards,

Aadesh