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J
João33887708l2u2
Participant
November 27, 2023
Answered

PDF exceeds Pages limit

  • November 27, 2023
  • 2 replies
  • 1496 views

Hello,

 

I AM trying to use Acrobat sign and when i send and agreement with a single page PDF, i receive an email saying that i have exceeded the 100 page limit and my agreement status is set as canceled. However, if i Change this file to a word or txt file i am able to receive and sign the agreement successfully. 

 

Why does this happen ONLY on PDF files?

    This topic is closed to new replies. Start a new post to keep the conversation going.
    Correct answer João33887708l2u2

    Hello,

     

    Just an update from this discussion:

    When we are dealing with uploading a pdf file as a transient document, in the API request it is needed to add the MIME Type as "application/pdf".

     

    This solved the issue!

    Regards,

    João

    2 replies

    J
    João33887708l2u2AuthorCorrect answer
    Participant
    November 28, 2023

    Hello,

     

    Just an update from this discussion:

    When we are dealing with uploading a pdf file as a transient document, in the API request it is needed to add the MIME Type as "application/pdf".

     

    This solved the issue!

    Regards,

    João

    K
    Karyssa34893579lzgy
    Participant
    October 10, 2024

    Could you clarify for me?  Where is the API request?

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