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C
chicsugars
Participant
February 29, 2016
Question

Per-recipient authentication - Can't send through app

  • February 29, 2016
  • 3 replies
  • 526 views

Everytime I try to send a contract through the app it tells me that per-recipient authentication has failed and I cannot send.  How can I send through the app again??  Let me add this has only just started happening since the update

This topic has been closed for replies.

3 replies

S
Adobe Employee
Steven_Yen
Adobe Employee
March 2, 2016

Our eSign 3.3.1 patch is posted in App Store, please download the new build, so you can continue to our eSign App in your device.

Thanks for your patient.

Adobe Mobile eSign iOS team,

S
Adobe Employee
Steven_Yen
Adobe Employee
March 1, 2016

Dear Customers,

We have identified the solution for this issue and  it has been taken care of in our next patch release.

The patch should be available very soon.

Sorry for all inconvience.

Thanks for using our products

Adobe Mobile eSign iOS team,

T
tkojoe
Participant
March 1, 2016

‌i have the exact same problem. Any fix yet?

C
chicsugarsAuthor
Participant
March 1, 2016

Nope not yet!

Erika Oldham

Chic Sugars

646-361-4232

www.chicsugars.com

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