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Participant
October 15, 2024
Question

Permission Password

  • October 15, 2024
  • 1 reply
  • 510 views

Greetings, 

I use adobe sign to send contracts through five levels of approval. My company requires that I attach an internal form with the contract. When the contract is approved I want to be able to remove the internal document so I can send the contract to the vendor. However, when I attempt to remove the page (using the COMBINE FILES feature in Acrobat Pro 2024.003.20180), I am being asked for a permission passoword. I am the original author of the document and I never added a password. Why is this occurring and how can I accomplish what I need to accomplish? 

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1 reply

mariahweyne
Inspiring
October 22, 2024

You can combine them, even though its asking for a password, but need to combine as a PDF Portfolio in order for it to work.

Participant
October 22, 2024

I do not understand. I don't want to combine anything. I use the combine feature so I can remove the unwanted internal document. I do not think it is possible to create a portfolio and then send it for e-signatures. 

mariahweyne
Inspiring
October 22, 2024

Misunderstood,  but you're the one that mentioned the COMBINE FILES feature.

Once an agreement is signed you cannot remove pages from the document and it would invalidate the document because it was "tampered" with.  The password is embeded in the document for security purposes by Adobe Sign.