Known Participant

Question

Please instruct precise steps to delete WEBFORM

Forum|Forum|3 years ago
December 11, 2022
3 replies
8327 views

Created a webform once to test it.

Now cannot delete it.

1. Go to https://acrobat.adobe.com/link/documents/agreements/#agreement_type=webform

2. Find webform

3. Try to delete it: IMPOSSIBLE

As well tried it in https://acrobat.adobe.com/link/signatures/?signUri=%2Faccount%2FaccountSettingsPage%23pageId%3A%3AACCOUNT_SETUP
(where you can delete actual agreements)

The 🙎is stuck in "editing", yet I cannot edit, sign, abort, delete, or whatever

I want this webform gone, that's all

Once again Adobe strikes at "hey, lets make things as f***** hard as possible, because hey we charge a lot for our services so why shoud it be simple"
Really I am an easy going, very tolerant person but working with Adobe has not only stolen my last ever nerve, it also cost me more money than my child so far.

Please instruct. Refund if not possible to delete.

C

Cvo FHN

Participating Frequently

Same problem. Adobe, seriously?! You can't add a delete to this section??? The form field creator is so glitchy so I end up with multiple versions of the same form until I'm able to get a final - I want to delete all the ones I don't need!

L

Laserfiche38734846oef3

Participant

I echo this question. Unneccessary clutter. There may be a far fetched reason that if an agreement has gone out they need it for an audit trail??? Still. It would be a discontinued agreement and eligible for deletion.

CAMELOTCOLLEGE

Participant

Pleased to report a work-around for this impossible problem. Create a temporary user using an available license on your account. After assigning access to Acrobat Pro to the temporary user account, transfer the ownership of the webforms you are trying to delete to the temporary account. The webforms can still be hidden but should be enabled to see the transfer ownership option. Once the webforms disappear from transferring user account, delete the temporary user from your account. Be sure to choose the "permanently delete" option when removing the temporary user. PROBLEM SOLVED!

Meenakshi_Negi

Legend

Hi Laserfiche38734846oef3,

Thank you for reaching out.

The option to delete the webform is not currently available. However, you can disable or hide it. Please refer to the information in the following help document: https://adobe.ly/3z7RTvV.

You may share your suggestion with the team here: https://adobe.ly/4gba2tp.

Thanks,

Meenakshi

S

smileBedaAuthor

Known Participant

Must be difficult to know your own product 😞

Or is this made on purpose, so people have to buy space at some point?!

Just pleas get someone to tell us HOW TO DELETE WEB FORMS.

IT CANNOT BE THAT HARD, *NOT PERMITTED EXPRESSION*

H

heidia63088630

Participant

I have the exact problem. Created but no way to delete OR edit the signers for that matter. Why is this not a feature?

S

smileBedaAuthor

Known Participant

Perhaps because no one uses it or Adobe is not caring about this part of the product anymore.
The whole "Adobe sign" is a mess anyway. Probably about 3000 ways to do it wrong, and ONE undocumented way as of how to do it right.

Sorry that I cannot share the solution with you, all I did is "ignore it"

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