Portfolio and E-sign

Question

I've created a number of forms in Acrobat - customizing the field colors, adding the fields, signatures, etc.

I then created a Portfolio with multiple documents. Once I did that, the E-sign options went away. Having a portfolio where I can change data on a form for a specific user and it doesn't change the original form is GREAT. But not if I can't send it for e-signature.

I called support and they wanted me to try it by going to the Document Cloud but it's not working there either.

And if I just put a form up in Adobe Sign, it takes away all my work with formatting, colors, etc.

Is my only solution to email these forms (keeping my fields like I want them to look) to the receivers and get them to Fill and Sign?

Cheryl222355166mc3 · Answer

I don't have an answer but I've spent days formatting a multi-page document with lots of form fields and had no problem. At some point my form field moving options greyed out. I have no idea why. I also started to create a portfolio but didn't save it.  I uninstalled and reinstalled Adobe Pro.  Spontaneously (after hours, restartin the computer, reopening documents, etc.) they align, match size, distribute, center functions started working again but now they have stopped. I can't find anything anywhere nor the Customer Support #.  If you have that I would really appreciate if you would share it.  Thank you.

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