Participant

Question

Problem with Adobe Sign when signing in on Amazon MyDocs

Forum|Forum|5 years ago
March 29, 2020
9 replies
5517 views

I keep on getting this

Sorry, we were not able to process your request. Please try again later.

If this error persists, please contact support.

Error Code: 200328200821074.app-b11

I cleared everything, its because of this I can't complete it. I wish there was a way to avoid this so I can just complete it. But I tried evrrything and still get this error when I sign in. To add every time I click on a link to help in there it gives me a 404 error. Is this outdated or something?

Login issues

This topic has been closed for replies.

A

Alejandro5ED5

Participant

On the website it doesn't let me submit it, It lets me submit everything else but this one document and I tried chrome to submit it and google it won't work I even tried on the computer it didn't work

S

Steven28855949e62k

Participant

Did you ever find the solution to this issue?

Meenakshi Negi

Community Manager

Hi Steven28855949e62k,

Thank you for reaching out.

Could you please share more information on the issue you are experiencing?

It would be helpful if you could share the screenshot or screen recording to better understand what happens.

Thanks,

Meenakshi

K

Kid Jaap

Participant

YO! So this exact thing happened to me trying to sign my docs for my first day of work. I was using safari and it would give me the error code. I then switched to google chrome and BOOM works like a charm. No error code. Not sure what's going on but it works with google chrome. Try switching browsers. Worked for me

J

jbr2020

Participant

Just Download Firefox on your laptop or computer and youll be able to sign digitally

M

Melanie100055

Participant

Hey did you figure out how to fix it ? I'm having the same problem .

J

Janette_Dean

Participant

I don't understand why adobe locked me out last night, been trying to log in since 12:00am. I need to finish my docs for amazon. I was trying o submit my W-4. And it wouldn't let me.

J

Jcfry3116

Participant

I've been having the same issue. Have you figured anything out for it?

A

Ajevert14

Participant

Me too did u find out what to do?

M

midgetmonkey01

Participant

Using a different browser such as chrome had worked for me

B

BoDeura27

Participant

I tried at least 4 different browsers and it still says error message when trying to sign my last 2 documents I go to adobe sign on amazon docs page link I was sent enter my info and doesn't work get error I've tried literally every way to trouble shoot