Problème d'authentification

Question

Bonjour,Pour certains destinataires je ne peux pas rentrer leur numéro de téléphone, le champ ne m'est pas proposé, ils ne peuvent pas signer car un mot de passe leur est demandé.   Comment peut on résoudre le problème ?Merci

Meenakshi_Negi · Answer

Hi ana_9988,

Thank you for reaching out, and sorry about the delay in response.

If the recipient has a digital ID from the preferred provider, the password for that particular ID will be entered in the password field. If that is not the case, the recipient will need to create a new Digital ID.

For more information, refer to the following help document: https://adobe.ly/3DwHFHk.

Thanks,

Meenakshi

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