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March 19, 2018
Answered

Re: Cannot login Adobe Sign after changing my Adobe ID email

I have the same problem as well, can you help me as soon as possible? Thanks in advace!

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    Meenakshi_Negi
    Meenakshi_NegiCorrect answer
    Legend
    March 21, 2018

    Hi Nora_lab,

    This issue generally occurs when there is already an Adobe Sign account registered with the email address that you have set as a new ID for your account.

    In this case, you need to contact support team so they can help you with the steps to make the necessary changes.

    I will be sending you the contact details in the private message.

    Please check your inbox and refer the steps mentioned there.

    Let us know if you need any further help.

    Regards,

    Meenakshi

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    2 replies

    Meenakshi_Negi
    Meenakshi_Negi
    Legend
    March 22, 2018

    As informed, the issue is already resolved by support.

    Let us know if you need any further help.

    Regards,

    Meenakshi

    Translate
    Meenakshi_Negi
    Meenakshi_NegiCorrect answer
    Legend
    March 21, 2018

    Hi Nora_lab,

    This issue generally occurs when there is already an Adobe Sign account registered with the email address that you have set as a new ID for your account.

    In this case, you need to contact support team so they can help you with the steps to make the necessary changes.

    I will be sending you the contact details in the private message.

    Please check your inbox and refer the steps mentioned there.

    Let us know if you need any further help.

    Regards,

    Meenakshi

    Translate
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