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lisab75542181
lisab75542181
Participant
July 1, 2019
Question

Re: change sender name

  • July 1, 2019
  • 1 reply
  • 483 views

I am having this exact same issue, and my name cannot be changed in my profile. I have a business account, so I don't know why Adobe Sign would send the invoices with my personal name anyway? Can you please email me and let me know how to make the change this information, or can you please do it for me?

    This topic has been closed for replies.

    1 reply

    Meenakshi Negi
    Community Manager
    Meenakshi NegiCommunity Manager
    Community Manager
    July 5, 2019

    Hi Lisab,

    I see that your Adobe Sign account is registered under your Adobe ID account.

    As you need to change the name on the Adobe Sign account, you will need to first make changes to the name on the Adobe account.

    Please take help of the steps mentioned in this help document Change name for an Adobe Sign Profile when using an Adobe ID to log in

    Let us know if you need any help.

    Regards,

    Meenakshi

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