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Participant
November 3, 2025
Question

Re: Fill and Sign - Request Signature Error - Access Denied

  • November 3, 2025
  • 1 reply
  • 82 views

Hi, I also accountered the same problem. Can you please check my account ?

 

    1 reply

    S_S
    Community Manager
    Community Manager
    November 4, 2025

    Hi @Purani_WEM,

     

    Hope you are doing well. Sorry for the trouble with using Acrobat Sign.

     

    I checked your account and saw multiple profiles created under the email address. 

    If you are trying to use Acrobat Sign with your organization's account, I recommend reaching out to your organization's IT team to verify provisioning.

     

    If you already know about the provisioning and licensing, you might want to check the profile you have selected when trying to use Sign.

     

    Let us know how it goes.


    Regards,
    Souvik.