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March 13, 2018
Answered

Re: Unable to send for sign: issue with Id change

  • March 13, 2018
  • 1 reply
  • 396 views

I am having issues with this too. What is the solution?

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    Correct answer Meenakshi_Negi

    Hi Iveyg,

    Sorry for the delay in response.

    As you have changed the Adobe Sign account ID and not able to send the document, there is nothing can be done from your end.

    In this case, you need to contact support.

    I will be sending you the contact details in a private message.

    Please check your inbox and refer the steps mentioned there.

    Let us know if you need any help.

    Regards,

    Meenakshi

    1 reply

    Meenakshi_Negi
    Meenakshi_NegiCorrect answer
    Legend
    March 16, 2018

    Hi Iveyg,

    Sorry for the delay in response.

    As you have changed the Adobe Sign account ID and not able to send the document, there is nothing can be done from your end.

    In this case, you need to contact support.

    I will be sending you the contact details in a private message.

    Please check your inbox and refer the steps mentioned there.

    Let us know if you need any help.

    Regards,

    Meenakshi