Skip to main content
Participant
Mar 13, 2018 1:23 PM UTC
Answered

Re: Unable to send for sign: issue with Id change

I am having issues with this too. What is the solution?

    This topic is closed to new replies. Start a new post to keep the conversation going.
    Meenakshi_Negi
    Meenakshi_NegiCorrect answer
    Legend
    Mar 16, 2018 2:21 PM UTC

    Hi Iveyg,

    Sorry for the delay in response.

    As you have changed the Adobe Sign account ID and not able to send the document, there is nothing can be done from your end.

    In this case, you need to contact support.

    I will be sending you the contact details in a private message.

    Please check your inbox and refer the steps mentioned there.

    Let us know if you need any help.

    Regards,

    Meenakshi

    1 reply

    Meenakshi_Negi
    Meenakshi_NegiCorrect answer
    Legend
    Mar 16, 2018 2:21 PM UTC

    Hi Iveyg,

    Sorry for the delay in response.

    As you have changed the Adobe Sign account ID and not able to send the document, there is nothing can be done from your end.

    In this case, you need to contact support.

    I will be sending you the contact details in a private message.

    Please check your inbox and refer the steps mentioned there.

    Let us know if you need any help.

    Regards,

    Meenakshi

    Translate