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Anonymous
July 8, 2016
Question

Recall or unsend e-mail

  • July 8, 2016
  • 1 reply
  • 2778 views

Is it possible to recall a contract e-mail?  I understand I can cancel a contract, but I would like to know if I can make it appear as if the contract never went out to begin with.

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1 reply

AadeshSingh
Community Manager
AadeshSinghCommunity Manager
Community Manager
July 8, 2016

Hi susani34186264

I can understand you concern. However once you initiate a transaction logs get created.

When you cancel the transaction you get the option to notify the Signer that the transaction has been canceled, you can un-check the option to send this notification email. However already an initial email would have been send to the Signer for Signature before cancelling the transaction.

So once an email has been send it cannot be recalled. You can only cancel the transaction.

Regards,
Aadesh

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