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Anonymous
June 25, 2015
Answered

Recall the document that is already sent for signature

Hi All,

Could anyone please let me know if it is possible to recall a document that is already sent for signature via echosign

Thanks

Vennela

    Jat ATSCorrect answer
    Adobe Employee
    June 25, 2015

    Hello,

    You can cancel a transaction that has been sent out.

    Log into your E-sign account and click on the Manage tab, and select the transaction with a single click, then click the 'Cancel' button (upper/right corner). You can then send a new transaction with your corrected document.

    Thanks

     

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    3 replies

    Andisiwe
    Participant
    April 21, 2020

    Hi , 

     

    Is it possible to recall an email sent out in addition to having cancelled the transaction , please kindly advise ?

     

    Thank You , 

    Obakeng 

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      Adobe Employee
      Jat ATSCorrect answer
      Adobe Employee
      June 25, 2015

      Hello,

      You can cancel a transaction that has been sent out.

      Log into your E-sign account and click on the Manage tab, and select the transaction with a single click, then click the 'Cancel' button (upper/right corner). You can then send a new transaction with your corrected document.

      Thanks

       

      Translate
      Anonymous
      June 26, 2015


      Thank you JAT for your response.

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