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Simon32878065au95
Participant
October 12, 2023
Answered

receiver being asked for third party certificate

  • October 12, 2023
  • 1 reply
  • 511 views

I sent a pdf to a customer requesting a digital signature, and they were prompted to install a certificate from a third party. They don't use third party certificates. Not sure why this happened, or if I did something wrong in my setup.

    This topic has been closed for replies.
    Correct answer mariahweyne

    If you asked for a digital signature, they probably don't have one created and don't know how. 

    Manage Digital IDs in Acrobat (adobe.com)

    1 reply

    mariahweyne
    mariahweyneCorrect answer
    Inspiring
    October 13, 2023

    If you asked for a digital signature, they probably don't have one created and don't know how. 

    Manage Digital IDs in Acrobat (adobe.com)

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