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jan_7564
Participant
September 15, 2026
Question

Receiving "Some miscellaneous error has occurred" when sending to one email in Adobe Sign

  • September 15, 2026
  • 3 replies
  • 9 views

We are sending agreements to a few hundred emails using Adobe Sign. We get this error on one email (email address removed by moderator) - all of the others work. I’ve also tried sending from desktop Adobe Pro and get the same error. It does not appear to be blocked on our end.

    3 replies

    Meenakshi Negi
    Community Manager
    Meenakshi NegiCommunity Manager
    Community Manager
    September 16, 2026

    Hi jan_7564,


    Thank you for reaching out.


    If the issue occurs with a particular email, please ensure that the email is correct. Also, check with the recipient once. 

    We have checked that you are using the Adobe Sign Enterprise plan. If you continue to experience this issue, we suggest reaching out to our Acrobat Sign Entperise team to get this checked from the backend. They will be able to share more information on this. You may contact them using the steps in the following help document: Adobe Acrobat Sign Customer Support Resources.


    Let us know if you need any further assistance.


    Thanks,

    Meenakshi

    jan_7564Author
    Participant
    September 16, 2026

    thanks, I’ll reach out to them

    Meenakshi Negi
    Community Manager
    Meenakshi NegiCommunity Manager
    Community Manager
    September 16, 2026

    You are welcome! Let us know if we can be of any further assistance.


    Thanks,

    Meenakshi

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