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Participant
August 2, 2024
Answered

Recipient showing as UD UD

  • August 2, 2024
  • 1 reply
  • 617 views

I sent out about a dozen douments for signature today. Each document has the same email for the first signer, different email for each for 2nd signer. When I look under manager, all documents show recipient as UD UD for the first signer. I have never had this happen before. I did a batch of docs to others yesterday and all worked fine.

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Correct answer mariahweyne

The first signer, needs to configure his name in his Adobe Account.

Change your email or name in Acrobat Sign (adobe.com)

1 reply

mariahweyne
mariahweyneCorrect answer
Inspiring
August 2, 2024

The first signer, needs to configure his name in his Adobe Account.

Change your email or name in Acrobat Sign (adobe.com)

Participant
August 3, 2024

Thank you.