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animals61
Participant
January 30, 2017
Answered

recovering password for digital signature

  • January 30, 2017
  • 4 replies
  • 157389 views

I have forgotten my password on the digital signature option in the "fill and sign" section of Acrobat.

does anyone know how to recover and/or change it?

    Correct answer nikkir91737009

    I think I figured it out. If you go Edit - Preferences - Signature - Identities & Trusted Certificates - Add ID you can basically rewrite over the existing signture and create a new password at that time.

     

    4 replies

    K
    KBlab
    Participating Frequently
    May 27, 2024

    Go to the document ---Tools ---Sign & Certify  ---- > place signature (create the space) ----- >instead of using the old signature with the password go to -----> sign as: New ID -----> choose the last option: A new digital ID I want to create now ----> and re-create the signature with a new password 

    kenmedford
    kenmedford
    Participant
    June 20, 2024

    I followed those steps to create a new signature, and when I got to the end, it told me "Passwords do not match" even though I only entered the new password once. Any idea what I did wrong, or, how I can go about deleting the old signature, as others have suggested?

    Kanicon
    Kanicon
    Participant
    October 28, 2022

    thank you for sharing your solution 🙂

    nikkir91737009
    nikkir91737009
    Inspiring
    May 26, 2020

    I' am having the same issue in Acrobat Pro 17 but I am unable to delete the password without the password. Any ideas how to bypass that so I can delete the old signature?

    nikkir91737009
    nikkir91737009Correct answer
    Inspiring
    May 26, 2020

    I think I figured it out. If you go Edit - Preferences - Signature - Identities & Trusted Certificates - Add ID you can basically rewrite over the existing signture and create a new password at that time.

     

      D
      Denise5C4C
      Participant
      October 9, 2020

      Thank you for sleuthing this out - very helpful!

       

        S
        Community Manager
        sb116Community Manager
        Community Manager
        February 1, 2017

        Hi Animals61,

        Sadly, there is no way to recover the password used to protect your digital signature.

        You will need to delete your digital signature and load in a new one.

        Note:

        You can delete only self-signed digital IDs that you created in Acrobat. A digital ID obtained from another provider cannot be deleted.

        Let me know if you need more help.

        Thanks,

        Supriya

        A
        animals61Author
        Participant
        February 1, 2017

        Thank you for the reply.

        How do I create a digital signature in Adobe that is kept there?

        recovering password for digital signature

        created by sb116 <https://forums.adobe.com/people/sb116> in Adobe Sign - View the full discussion <https://forums.adobe.com/message/9302958#9302958>

          AadeshSingh
          Community Manager
          AadeshSinghCommunity Manager
          Community Manager
          February 12, 2017

          Hi animals61​

          Please open the PDF in Acrobat, choose the "Certificate" tool from the "Tools".

          Now choose "Digital Signature" at the top and drag the mouse over the document where you want to place the Digital Signature, a window will pop up with the option to create New Digital ID, please select it & proceed with the prompts to create a new Digital ID.

          Make sure you memorize the password.

          Regards,

          Aadesh

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