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J
jamesc99762583
Participant
August 8, 2015
Answered

reminders not showing up in history

  • August 8, 2015
  • 1 reply
  • 1023 views

In Echosign, a history is available showing when the document was created and sent to to a client - when it is read - when it is waiting for signature - and when it is signed and filed.

My question is this:

If I send a reminder to the client why can't I see the reminder date and time or if the client has read the reminder. Is it somewhere else or just a shortcoming of Echosign

Please take a minute to help

Message was edited by: James Cartwright

This topic has been closed for replies.
Correct answer NakulB

Hello,

You can view the details of scheduled or sent reminders, but you need to select the a particular transaction to view the details.

Please follow the steps mentioned below:-

- Login to your Adobe Document Cloud account

- Go to Manage Tab

- Select a document and go to Remind tab

- Click list to view the scheduled or sent reminders

Please let me know if this helps.

Regards,

Nakul

1 reply

N
Adobe Employee
NakulBCorrect answer
Adobe Employee
August 11, 2015

Hello,

You can view the details of scheduled or sent reminders, but you need to select the a particular transaction to view the details.

Please follow the steps mentioned below:-

- Login to your Adobe Document Cloud account

- Go to Manage Tab

- Select a document and go to Remind tab

- Click list to view the scheduled or sent reminders

Please let me know if this helps.

Regards,

Nakul

J
jamesc99762583Author
Participant
August 11, 2015

Didn't find that in any of the tutorials

Thank you,

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