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Participant
November 4, 2021
Question

Remove an invalid email address from Adobe Sign

  • November 4, 2021
  • 1 reply
  • 1019 views

How do you remove an invalid email address from populating in Adobe Sign?

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1 reply

Legend
November 5, 2021

Are you using Adobe Sign via the adobe Sign webportal? In which case you can use the X next to the email to get rid of it:

If using Sign through Acrobat, then you'll need to dive into the registry and modiy/delete the following key

HKEY_CURRENT_USER\SOFTWARE\Adobe\Adobe Acrobat\DC\Workflows\cServices\cSendForSignature\cUser\taddressList

 

If using Reader, replace Acrobat with Acrobat Reader in the above path.

RShofuAuthor
Participant
November 10, 2021

I'm using Acrobat. I'm sorry, but I don't know how to get dive into the registry to get to the key. Please clarify.