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richag56875985
Participant
Sep 28, 2016 3:45 PM UTC
Answered

Remove Disclaimer from echoSign template

Hi,

Can I remove the disclaimer notice from the echoSign template that I am using for my client?

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AadeshSingh
AadeshSinghCorrect answer
Participating Frequently
Sep 29, 2016 7:23 PM UTC

Hi richag56875985​,

This is a custom email signature that is setup on your Adobe Sign account and the feature is only available in Adobe Sign Business/Enterprise accounts. 

Please reply to my private message so that we can help you further.

Regards,
Aadesh

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6 replies

AadeshSingh
AadeshSinghCorrect answer
Participating Frequently
Sep 29, 2016 7:23 PM UTC

Hi richag56875985​,

This is a custom email signature that is setup on your Adobe Sign account and the feature is only available in Adobe Sign Business/Enterprise accounts. 

Please reply to my private message so that we can help you further.

Regards,
Aadesh

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    richag56875985Author
    Participant
    Sep 29, 2016 7:37 PM UTC

    Hi Aadesh,

    I got this confirmed that this was set by our client's admin team and is not from echoSign template.

    Thanks !!

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      AadeshSingh
      AadeshSingh
      Participating Frequently
      Sep 28, 2016 10:18 PM UTC

      Hi richag56875985 ,

      There is no such disclaimer send from our end in the email to the Signer.

      Could you please share a screenshot of the email where the Signer is receiving this disclaimer so that we can get it verified.

      Regards,
      Aadesh

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      richag56875985Author
      Participant
      Sep 29, 2016 2:18 AM UTC

      PFA screen shot of an email that we have received.

      The text written at the bottom of the email after "Please Note"

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      richag56875985Author
      Participant
      Sep 28, 2016 4:48 PM UTC

      I apologize...I should have provided the right details.

      Whenever a document is sent for eSign through echoSign and the receipient opens the mail, there is a disclaimer text added at the bottom of the mail. It says...

      *Please Note :Completion of an application and agreemtn does not indicate.....

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      AadeshSingh
      AadeshSingh
      Participating Frequently
      Sep 28, 2016 4:36 PM UTC

      Hi richag56875985

      Could you please elaborate, exactly which disclaimer are you referring to?

      Regards,

      Aadesh

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