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Participant
September 28, 2016
Answered

Remove Disclaimer from echoSign template

  • September 28, 2016
  • 4 replies
  • 437 views

Hi,

Can I remove the disclaimer notice from the echoSign template that I am using for my client?

This topic has been closed for replies.
Correct answer AadeshSingh

Hi richag56875985​,

This is a custom email signature that is setup on your Adobe Sign account and the feature is only available in Adobe Sign Business/Enterprise accounts. 

Please reply to my private message so that we can help you further.

Regards,
Aadesh

4 replies

AadeshSingh
AadeshSinghCorrect answer
Participating Frequently
September 29, 2016

Hi richag56875985​,

This is a custom email signature that is setup on your Adobe Sign account and the feature is only available in Adobe Sign Business/Enterprise accounts. 

Please reply to my private message so that we can help you further.

Regards,
Aadesh

Participant
September 29, 2016

Hi Aadesh,

I got this confirmed that this was set by our client's admin team and is not from echoSign template.

Thanks !!

AadeshSingh
Participating Frequently
September 28, 2016

Hi richag56875985 ,

There is no such disclaimer send from our end in the email to the Signer.

Could you please share a screenshot of the email where the Signer is receiving this disclaimer so that we can get it verified.

Regards,
Aadesh

Participant
September 29, 2016

PFA screen shot of an email that we have received.

The text written at the bottom of the email after "Please Note"

Participant
September 28, 2016

I apologize...I should have provided the right details.

Whenever a document is sent for eSign through echoSign and the receipient opens the mail, there is a disclaimer text added at the bottom of the mail. It says...

*Please Note :Completion of an application and agreemtn does not indicate.....

AadeshSingh
Participating Frequently
September 28, 2016

Hi richag56875985

Could you please elaborate, exactly which disclaimer are you referring to?

Regards,

Aadesh