Skip to main content
Ewa+idealo
Ewa+idealo
Participant
June 16, 2026
Question

Replace Ricipient feature in Salesforce does not work

  • June 16, 2026
  • 1 reply
  • 5 views

Hi,

we get following error in Salesforce when using Replace Recipient option:

 

403 : {"code":"PERMISSION_DENIED","message":"This user does not have permission to replace a participant."}

 

Does anyone know how to get it solved?

 

Thanks,

Ewa

1 reply

Meenakshi0101
Community Manager
Meenakshi0101Community Manager
Community Manager
June 16, 2026

Hi Ewa+idealo,


Thank you for reaching out, and sorry for the trouble caused.


We have checked that you are using the Adobe Sign Enterprise plan. Since your question is related to Salesforce integration, it would be best answered by our experts. Please contact the Adobe Sign Enterprise support team for accurate information. You can reach them by following the steps outlined in this help document: https://adobe.ly/3ScC7ZZ.

For more details on Acrobat Sign integration, please refer to the following document: https://adobe.ly/4eNb6ow.


Let us know if we can be of any help.


Thanks,

Meenakshi

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices