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Participant
November 5, 2021
Question

Request a sign without phone number

  • November 5, 2021
  • 3 replies
  • 2065 views

Hello everyone ! 

I have to request an electronic sign from my co-worker but he doesn't have a professional mobile phone and he doesn't want to give his personal number.

I can't make sign him because it's his first connexion and Adobe Sign needs a phone number (as you can see at the end of my message).

 

Is it possible to make him sign the document without phone number please ?

 

I thank you for your response.

 

This topic has been closed for replies.

3 replies

Participant
February 14, 2024

I wish the Adobe Sign system would allow for the phone number to be autopopulated from the Recipient's profile/account settings, so we wouldn't need to ask for the Recipient's phone number.  I don't necessarily need to see their phone number; I just need it to be sent to the right place.  The system could just send a notification to me (the Sender) that no phone number has been set up, if there's no cell/mobile number in the Recipient's Account Settings phone number field.

Participant
February 21, 2022

People are tired, used to it, want to finish the registration procedure quickly, and give the phone to them without thinking about how it will be used. They don't read the long, dryly written user agreement.

Legend
November 5, 2021

The defaul is to only have the email itsefl as authentication. If you are unable to change this option (try clicking the arrow near the mobile phone icon), your group or account admin has made this the required default. They would need to change this requirement for you,

 

Participant
November 5, 2021

Thank you very much for your response !

In fact, this option has been required by my group admin.

Have a good week-end.