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Participant
October 7, 2022
Question

Request e-Signature services are temporarily not available.

  • October 7, 2022
  • 2 replies
  • 793 views

When various users in our organization try to access the Acrobat Sign feature, It only pulls up the fill and sign products, not the request signature products that we also have paid for. We get the error message along the bottom of the screen: "Request e-signature services are temporatily unavailable.Some documents and information may be missing. Refresh."

Do we know how long this outtage has been going one or how long we can expect to see it?

This topic has been closed for replies.

2 replies

Participant
November 5, 2022

Hello I have also this problem and no word from @acrobat.
Why does this happen? This is a vital part of business and speed to signatures. Acrobat is dropping the ball not doing these updates on Sunday 3:00am. Why on busy business days like Saturday morning? @support @administrator @2072794 @11750943 @13152947 

 

Participant
November 5, 2022
Participant
October 19, 2022

Hi, have you resolve this problem? I have the same until this morning. Thanks!