Request signature does not work at all!

Question

For some reason the request signature functionality does not seem to work at all. I tried with the (up to date) desktop as well as with the web version. Desktop doesn't react at all and web version ends up with an infinite spinner.

I have used this feature in the past, not sure how Adobe managed to messed that up so badly but this has been the only useful feature of Acrobat for me. Will never vote to buy any Adobe product again, really terrible experience...

Meenakshi_Negi · Answer

Hi Narayan307322938az1,

Thank you for reaching out, and sorry about the delay in response.

Could you please confirm if you are using the same email address used to sign in here on the community board?

We have checked your account with the email address used to log in here in the community. It shows your account as a free account.

If you use a different email address, share the email address with us privately. You may initiate a private message using the envelope icon at the top right corner of this community page.

Thanks,

Meenakshi

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