Skip to main content
Participant
January 13, 2021
Question

Resending a signed document to same email

  • January 13, 2021
  • 1 reply
  • 1253 views

Once  document is signed I send it to multiple people.  Periodically one of the people will ask for me to resend the signed document to them, which I used to be able to do.  Now, if I try to send a signed document to an email that I have already sent it to Adobe will not allow me and gives me a message saying "already a participant in this agreement and cannot be added as a sharee."  How can I share a document more than once to the same email?

This topic has been closed for replies.

1 reply

Meenakshi Negi
Community Manager
Community Manager
January 13, 2021

Hi Lara!

 

Thank you for reaching out. 

 

As you are sharing the signed document, please let us know the workflow you use to share the document with others.

Also, share the screenshot of the error message that appears for better understanding.

 

Let us know if you need any help.

 

Thanks,

Meenakshi

 

 

 

 

 

Lara5FD9Author
Participant
January 14, 2021

Hi,

From Adobe Sign I click on the signed document.  On the right I go to the "share" tab.  I enter the email address of the person I would like to send it to.  If it is an email that I have already sent the document to I get an error message like below

thank you!