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Anonymous
January 23, 2014
Answered

Resizing echosign widgets embedded into a webpage also stop the green prompt from appearing

Hello all I am new here so go easy! We are currently playing around with a few company's who offer online document signing I really like how easy echosign is to manage and the way it creates the widgets but I have a few issues which I would love some help with.

So I am creating the form in acrobat pro XI then opening it in echosign to convert to a widget all is good on this part but when I embed the Java into my website the form displays smaller than it should be this then means the user has to use the zoom function which cuts off the viewable page this wouldn't be so bad but when you move the form to see which box to enter information the form jumps up. it's really not very user friendly for users filling in the form, the ability to resize the widget would solve this problem.

Any help is greatly appreciated.

Many thanks

Richard

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Jat ATSCorrect answer
Adobe Employee
September 10, 2014

Any updates here? This would be most helpful. I have the opposite issue where the widget is not showing the entire document (the whole thing is too small) and its problematic.


Hi,

This is now available but I would suggest you contact support with your Echosign username information, so that we can make sure your account settings are on the new signing experience.

www.echosign.adobe.com/en/support.html                 

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8 replies

Alexey_Popov
Participant
September 29, 2014

Can you give an information how to re-size content or change some margins inside echosign iframe. It is rather hard to use on mobile devices web versions. I haven't found any information on sites or adobe forums.

Thanks.

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    Adobe Employee
    Jat ATS
    Adobe Employee
    October 2, 2014

    Hi

    Can you provide some more details as to what you are trying to achieve? Can you send me screenshots etc? Or contact the support team directly.

    Thanks,

    Jat

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    Adobe Employee
    Jat ATS
    Adobe Employee
    January 23, 2014

    Hi Richard,

    Unfortunately we cannot resize Widgets. There is no way to change the size of the Widget window so that the entire document is visible without scrolling.

    Thanks,

    Jat

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    Anonymous
    January 23, 2014

    Thank you Jat

    Is there any chance this will be implemented in the future, most people I have spoken with about this have recommended Docusign for this reason but I much prefer echosign.

    Thanks again for the speedy reply.

    Rich

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    ScottCarter
    Participating Frequently
    January 23, 2014

    Being able to resize Widgets is a big improvment we are targeting to release this year. 

    I can't assert release dates (these things can be slippery), but the project is in development now and we are hopeful we will see it by the mid year release.

    We'll update here as more details firm up!

    -Scott

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