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jbintn
Participant
March 22, 2023
Question

Saleforce Integration and rich text fields

  • March 22, 2023
  • 1 reply
  • 509 views

Is it possible to use a merge mapping to merge a Salesforce rich text field into a document for signing? When I do, I only get the HTML with tags and all. I've found two posts asking the same question, both from 2018, one with no answer, and one with an answer that restates the question and suggests contacting support.

 

Seems like this should be documented somewhere, as it either supports merging rich text fields into documents or it doesn't.

 

 

This topic has been closed for replies.

1 reply

Meenakshi Negi
Community Manager
Meenakshi NegiCommunity Manager
Community Manager
March 31, 2023

Hi jbintn,

 

Thank you for reaching out.

 

It seems that you are using the Adobe Sign Enterprise plan. If you have a question related to Salesforce integration, the experts can best answer it. I suggest you please get in touch with our Adobe Sign Enterprise support team to get the correct information about this. You may contact them using the steps indicated in the following help document: https://helpx.adobe.com/sign/using/adobesign-support-resources.html.

You may also refer to the information on the following help page: https://helpx.adobe.com/sign/integrations/salesforce-installation-guide.html.

 

Thanks,

Meenakshi

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