Salesforce integration issue

Question

I am trying to create an agreement template and when I go to preview it I get the same error message regarding refreshing access token: invalid request/: invalid refresh token.

Has anyone else dealt with this same issue and can give me some direction on how I can fix it?

Meenakshi_Negi · Answer

Hi James31561536vko9,

Thank you for reaching out.

Please refer to the information provided in the following help document: https://helpx.adobe.com/sign/integrations/salesforce-user-guide.html.

It seems that you are using the Adobe Sign Enterprise plan. If you have a question related to Salesforce integration, the experts can best answer it. I suggest you, please get in touch with our Adobe Sign Enterprise support team to get the correct information about this. You may contact them using the steps in the following help document: https://helpx.adobe.com/sign/using/adobesign-support-resources.html.

Thanks,

Meenakshi

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