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Participant
June 26, 2019
Question

Send a document to be signed without the need for the person to sign in

  • June 26, 2019
  • 1 reply
  • 601 views

I've prepared a document, but when I send it to someone it prompts them to either sign into their Adobe account or create one.  How do I set up the document so I can send it without that person having to sign in?

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1 reply

Meenakshi_Negi
Legend
June 26, 2019

Hello,

Generally, when you send a document for signature using the Adobe Sign, the user just needs to click on the link received via email to open the document and sign it.

Could you please let us know how exactly you are sending a document for signature?

Would you mind sharing the Adobe Sign email address you use to send the document for signature in the private message? It will help us look at account settings.

You can initiate a private message using the steps provided here How Do I Send Private Message

Let us know if you have any questions.

Regards,

Meenakshi