Send for Signature could not send error

Forum|Forum|10 years ago
April 16, 2015
44 replies
34863 views

Recently got a plan for Send for Signature, and it was working fine doing a few tests until yesterday.

Now, whenever I try to upload a file to create a send for signature document within Adobe Acrobat, I get an error saying "Could not Send. An error has occurred. Please try again."

When I try to access Send for Signature from the web based service, as soon as I click on send for signature, it refreshes the same page and nothing happens.

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Correct answer Frauke Golding

Yes its is all working now. I did find this system of reporting frustrating and quite stressful. But it is a relief to be able to get things done again.

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LanetteFain

Participant

I'm having the same issue. Any workarounds for this yet?

SNoopy21

Participant

Hi Judith,

Could you please provide me your EmailID used to login into Acrobat.

Also the following details of the document used during the workflow:

1) Number of pages in the document

2) Size of the Document

Thanks,

Snehi

judithc48237890

Participant

I'm having the same problem today. Can you tell me if you were able to resolve the issue and how you did it? I've uninstalled and reinstalled and "repaired installation" and nothing works. Never had a problem with this document until today.

Thank you.