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W
wowtech
Participant
June 17, 2017
Question

Send more than one file to signee

  • June 17, 2017
  • 1 reply
  • 353 views

Hi there,

I tried to figure out if it is possible to send more than one document within one signature request without having all document ended up in one big PDF-File.

For Example:

My partner needs to sign the documents A, B and C. I click on the button to request a signature. During the process, I put all three documents (A, B, C) into the request via drag&drop-function. When I send the request and the signee signed all the documents, I get an E-Mail from ADOBE that has the signed document attached. The problem is that it is merged to one file although I wanted to have all three documents separately.

Could anyone help me out, here? I am sure that it is an easy answer for somebody who's into ADOBE SIGN.

Thanks a lot!!

This topic has been closed for replies.

1 reply

S
ScottCarter
Participating Frequently
June 19, 2017

Hi Julian,

By default all transactions within Adobe Sign are one giant PDF.

However, at the Business and Enterprise levels of service, there is an option to split the document back out into the various original files when they are distributed in the Signed and Filed email notification (after the agreement is fully signed).

Each file is attached individually.

This feature can be configured at the Account or Group level, depending on need.

To edit the feature setting

  1. Log in as an Admin
  2. Navigate to: Account > Global Settings > Merge multiple documents into one document after signing
  3. Set the value you want (Keep documents separated in this case)
  4. Save the setting

Worth noting is that this is a global setting, so it will apply to all new agreements created after the setting is saved.

Agreements "in-flight" before the setting is changed will not be altered to assume the new value of the setting.

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