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T
Tia26096815ubbz
Participant
September 13, 2022
Question

Sending docs

  • September 13, 2022
  • 1 reply
  • 394 views

Hello. It says I'm not authorized to send documents. Why is this? 

This topic has been closed for replies.

1 reply

Meenakshi_Negi
Meenakshi_Negi
Legend
September 13, 2022

Hi Tia26096815ubbz,

 

Thank you for reaching out.

 

We have checked your account with the email address used to sign in on this community page.

Your account shows as a trial expired. That may be the reason you get the error message when trying to send the document.

 

Let us know if this is not the case.

 

Thanks,

Meenakshi

T
Tia26096815ubbzAuthor
Participant
September 13, 2022

Thank you. How do I update my account?

Meenakshi_Negi
Meenakshi_Negi
Legend
September 14, 2022

Hey Tia26096815ubbz,

 

It seems that you have completed the trial period for the Acrobat Sign service. If you wish to continue the service, you must purchase a subscription. You may refer to the following page to check the plans and pricing of the Acrobat Sign service: https://www.adobe.com/sign/pricing/plans.html. 

 

Let us know if you have any questions.

 

Thanks,

Meenakshi

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