Skip to main content
E
elizabethm42775870
Participant
February 4, 2016
Question

Sending document and redirected to subscriptions options...

  • February 4, 2016
  • 1 reply
  • 591 views

I have a free Esign account.  I sent 3 of my 5 free monthly documents.  When I try to send the fourth it redirects me to subscriptions options and does not allow me to send the document for signature.  There does not appear to be a number to call or additional help to fix the bug.  Suggestions?

This topic has been closed for replies.

1 reply

Meenakshi_Negi
Meenakshi_Negi
Legend
February 4, 2016

Hi elizabethm42775870,

Free account users can send upto 5 documents for Signature in a rolling window. You have already send 5 documents, we have checked the transaction details at the backend, one free transaction will be added after 1PM PST.

Please wait till then.

Regards,
Meenakshi

E
elizabethm42775870Author
Participant
February 4, 2016

Meeashki,

By rolling window you mean every 30 days instead of the calendar month?

Warm Regards,

Elizabeth Mendez

Networks By Design, Inc.

This email message, including attachments, contains information that may be

confidential, privileged and/or attorney work product. If you are not the

addressee indicated in this message (or responsible for the delivery of the

message to such person), you may not use, copy or disclose to anyone the

message

or any information contained in the message. If you have received the

message in error, please advise the sender by reply email and delete the

message. Thank you.

On Thu, Feb 4, 2016 at 11:38 AM, meenakshin83966505 <

Firefly Community Gallery
Adobe Firefly

Remix with Firefly Community Gallery

Thousands of free creations to fall in love with and remix in Firefly.

Explore now
Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices