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gopinathg10648324
Participant
June 14, 2018
解決済み

Sending private messages to recipients is not enabled for this user

  • June 14, 2018
  • 返信数 1.
  • 1339 ビュー

I am trying to send an agreement but i am facing the below issue  in Salesforce.This issue is coming when i m populating the recipients.I want to auto send the agreement through auto population from the user fields on the record.

このトピックへの返信は締め切られました。
解決に役立った回答 Meenakshi_Negi

Hello,

As you get the error message while sending the document for signature in Salesforce, I would suggest you contact the Adobe Sign support team to get this checked.

# For the subscribed account, find below the steps to contact support:

• Log in to your Adobe Sign account directly via Sign In — e-signature and e-sign Software Solution — Adobe Sign

• Once logged in, check the upper right corner of the page and click the question mark icon.

• It will re-direct you to the page where you get the option to create the support case or to start a chat with the team.

• If you've never logged in this way, use the forgot password option on the login link to set your password.

Let us know if you need any help.

Regards,

Meenakshi

返信数 1

mynameisbretellis
Participant
May 23, 2019

I'm having the same issue. Did you ever get it resolved?

Meenakshi_Negi
Legend
May 23, 2019

Hello,

As you get the error message while sending the document for signature in Salesforce, I would suggest you contact the Adobe Sign support team to get this checked.

# For the subscribed account, find below the steps to contact support:

• Log in to your Adobe Sign account directly via Sign In — e-signature and e-sign Software Solution — Adobe Sign

• Once logged in, check the upper right corner of the page and click the question mark icon.

• It will re-direct you to the page where you get the option to create the support case or to start a chat with the team.

• If you've never logged in this way, use the forgot password option on the login link to set your password.

Let us know if you need any help.

Regards,

Meenakshi