Sending Sign Agreements via SMS within Salesforce

Question

Hello!

We recently implemented Adobe Sign for Salesforce (SF.com). Everything seems to be working for sending Sign agreements to SF.com based contacts. However, we are not able to identify means by which to send Sign agreements via SMS within the SF.com environment.

As an aside, sending via SMS seems to work just fine in the native Adobe Sign portal.

Can anyone provide guidance as to whether this feature is supported, and if so, what settings within Adobe Sign for Salesforce need be enabled?

Thank you!

Meenakshi_Negi · Answer

Hi larry_worldwerx,

Thank you for reaching out, and sorry about the delay in response.

We have checked that you are using the Adobe Sign Enterprise plan. The experts can best answer this question. Please contact our Adobe Sign Enterprise support team for the correct information. You may contact them using the steps in the following help document: https://adobe.ly/4hfhBQ2.

Refer to the following help document for more information on Acrobat Sign Integration: https://adobe.ly/4hffATX.

Thanks,

Meenakshi

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