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vernessak62629661
Participating Frequently
September 14, 2015
Answered

Separate signed documents

I send multiple documents for signature.  How can I save each document individually after they have been signed?  My account type is DC Premium eSign services P2.  Thank you.

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NakulBCorrect answer
Adobe Employee
September 14, 2015

Hello,

Please follow the steps mentioned below:-

- Login to your EchoSign account

- Go to Manage page

- Select the signed document

- Select the PDF option on the right side window

- Save the document

Regards,

Nakul

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9 replies

AllyComm
AllyComm
Participant
September 15, 2017

I don't have a Global settings option.  I'm needing to do the same thing.  We often send quotes, service contracts, and other documents that then need to be pushed through separate queues.  Getting them all back as on PDF will not work for us.  Docusign even at the most basic level offers this feature by default.  Chat support told me I'd have to go to Enterprise Adobe Sign to get that feature.  I hope that's not true.  I'm not sure how to even get that as an Adobe Acrobat DC user....

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    Meenakshi_Negi
    Meenakshi_Negi
    Legend
    October 25, 2017

    Duplicate post:

    Please refer this forum thread Esign: Separating Documents  for the similar query

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    Adobe Employee
    NakulBCorrect answer
    Adobe Employee
    September 14, 2015

    Hello,

    Please follow the steps mentioned below:-

    - Login to your EchoSign account

    - Go to Manage page

    - Select the signed document

    - Select the PDF option on the right side window

    - Save the document

    Regards,

    Nakul

    Translate
    vernessak62629661Author
    Participating Frequently
    September 15, 2015

    Hi Nakul,

    I have been able to save the PDFs as a single document.

    To add more clarity to my question, when I send multiple individual documents to a signer, Adobe Cloud combines them into a single document.  After the signer signs the documents, I want to save the documents back to individual documents.

    How can I split the documents after they have been signed so that they are not all lumped into 1 PDF?

    Thank you

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      Rijul Raj Khurana
      Inspiring
      September 16, 2015

      Hello,

      In order to retrieve back the individual copies uploaded after signature, you need to enable the setting as admin in your account. You need to go to Accounts->Account settings->Global settings and check "Keep document separated".

      Let me know if the issue persists.

      -Rijul

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