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Participant
July 13, 2021
Question

Server Error message when I try to sign and submit a document

  • July 13, 2021
  • 2 replies
  • 669 views
Error message: Unhandled Error: 210713073417737.app-b23
 
I get this error message everytime I try to sign and submit a document. This only happens to one document.
I've tried clearing browser data and cache but that doesn't solve anything. I've tried creating a new signature but the same problem persists.
 
Help! 
 
This topic has been closed for replies.

2 replies

Meenakshi Negi
Community Manager
Community Manager
June 3, 2024

Hi r nelson,

 

Thank you for reaching out, and sorry about the delayed response.

 

Please refer to the troubleshooting steps suggested in the following help document: https://adobe.ly/4c6706L

Let us know if you are still getting the error message.

 

Thanks,

Meenakshi

Participant
May 2, 2024

I am experiencing the same issue