Participant

Answered

Server error when trying to add Twitter Integration

Hello!

Whenever I try using the Twitter Integration for Adobe Sign, I get the following server error:

Sorry, we were not able to process your request. Please try again later.

If this error persists, please contact support.

Error Code: 200921024437288.app-a20

I have tried it after logging out, same result. Is it a known issue?

Thank you!

This topic has been closed for replies.

Correct answer syndicatc83966389

This is what I got from support:

Thank you for getting back to us. The error with Twitter Integration with Adobe Sign is cause by an on going Bug

Our engineers are currently working on a fix for this bug and we shall provide you with an update once the bug has been resolved.

Inspiring

This is what I got from support:

Thank you for getting back to us. The error with Twitter Integration with Adobe Sign is cause by an on going Bug

Our engineers are currently working on a fix for this bug and we shall provide you with an update once the bug has been resolved.

Participant

Thank you very much for sharing that info! 🙂

Community Expert

Did you contact Adobe support as suggested in the error message?

Participant

Well, I did hope that the forums are considered as so, as I have seen Adobe members answering some similar questions.

Is there any platform which is preferred over the Community Forums?

Community Expert

Yes sometimes very often they contribute in the user to user forums with direct support.

Hopefully someone from Adobe will swing by this thread or an experienced community developer.

However, it is best if you can exhaust first some initial troubleshooting by opening a support ticket.

You may need to prepare minidumps or collect some event logs for examination.

You can create a support ticket here:

Sign up