Shared Email

Hi there,

Hope you are doing well and thanks for reaching out.

While each user does need their own  Adobe Acrobat Sign account to send documents, it's possible to set up a shared sending email address by configuring your users to send on behalf of a shared account, or by using a group-level workflow with a shared reply-to address.

Here are a couple of options you can try:

1. Send on Behalf (Delegate Sending): Admins can set up delegated sending permissions so users can send agreements on behalf of a shared account. This way, agreements appear to come from the shared email, and replies/notifications go back to that shared inbox.
For more information, please check the help page https://adobe.ly/4nFaio6 

2. Group Configuration:
If you have an enterprise plan, you can set up groups within Acrobat Sign where each group has its own branding and email settings, including sender name and reply-to email. Users assigned to that group will use the shared settings when sending forms. To know more, please check the help page https://adobe.ly/3GpNBUr 

If you're unsure about your plan or need help setting this up, I recommend reaching out to your Acrobat Sign account admin at your organization and see if that helps.

Hope this information will help