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willneverusethisagain
Participant
May 19, 2026
Question

Sharepoint Acrobat Sign "Unavailable Features"

  • May 19, 2026
  • 1 reply
  • 45 views

Hi! Looking to see if this is a temporary issue. I gather hundreds of signed documents by using this function and now I no longer have access to the signed document as they are sent out by individual abobe licenses on my team. They are supposed to save automatically for me to pull out of our Sharepoint group but per the pop-up that is not available “right now”. 

    1 reply

    Meenakshi0101
    Community Manager
    Community Manager
    May 19, 2026

    Hi willneverusethisagain,


    Thank you for reaching out, and sorry for the trouble caused.


    We are currently experiencing some outages that may be causing this issue. I will check with the team and confirm whether it is a temporary problem. We appreciate your patience during this time.


    Thanks,

    Meenakshi



    Participant
    July 3, 2026

    Has this been resolved? Our organization is facing the same issue since a month with no fix till date.

    Meenakshi0101
    Community Manager
    Community Manager
    July 3, 2026

    Hi mehtab_7628,

     

    Thank you for reaching out, and sorry for the trouble caused.

     

    Since you have been facing this issue for a month, I recommend contacting our experts for assistance. We see that you are using the Adobe Sign Enterprise plan. Please reach out to our Adobe Sign Enterprise support team for the most accurate information. You can find the steps to contact them in the following help document: https://helpx.adobe.com/sign/using/adobesign-support-resources.html.

     

    Let us know if you need any further assistance.

     

    Thanks,

    Meenakshi