Skip to main content
Participant
November 30, 2023
Question

Sign A Document Signed Separately By Customer

  • November 30, 2023
  • 1 reply
  • 330 views

How do you route a document for countersignature if your customer already signed through Adobe Sign? Due to approval requirements a customer cannot sign using an Adobe Sign we initiate, they do their own, send it to us, it has the security so how do we sign? This is a common scenario due to approval layers, what is the solution?

This topic has been closed for replies.

1 reply

mariahweyne
Inspiring
December 4, 2023

Once a document is signed using Adobe Sign, not much more can be done with it in terms of additional signatures.