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DPassey
DPassey
Participant
January 24, 2019
Question

Sign - how to enable password request for Signers?

  • January 24, 2019
  • 1 reply
  • 492 views

I have received an email informing me that I have an important contract to sign, I click on the link and it appears to automatically login to Adobe Sign and presents me with the ability to sign the contract.

I would like to know how to disable this auto login, and enable Adobe Sign to request a password every time I receive a new contract, because if an unauthorised person gains access to my email account, they will be able to sign contracts without my permission.

This topic has been closed for replies.

1 reply

Meenakshi_Negi
Meenakshi_Negi
Legend
January 25, 2019

Hi Dpassey,

When a document sent for signature using the Adobe Sign account, the signer receives an email with the link that directly opens the document n the Adobe Sign interface.

It is an as designed behavior.

However, there is an option to add a password to the document at the sender's end. When they send the document for signature, they get an option to add a password to the document.

There is no option to make any changes at the signer's end.

Hope that answers your query.

Regards,

Meenakshi

DPassey
DPasseyAuthor
Participant
January 25, 2019

Thanks Meenakshi, please escalate this issue for further explanation on how this design is secure.  I ask because it seems to be a major security flaw not ensuring a signer authenticates their identity before signing, as someone could gain access to my email (fairly common these days) they can sign important contracts without my permission.

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