sign requests not being received

Question

none of the people i send email signature requests to are getting emails. they have all checked their spam filters and there is nothing anywhere.

is anyone having this problem and if so how do you overcome it?

Meenakshi_Negi · Answer

Hello,

Thank you for reaching out and sorry for the trouble.

As the recipients are not receiving the document, could you please confirm the status of the document shows at your end?

Did you send a single document to receive multiple signature on it? If yes, in which order did you sent it?

Please check if the email address of the first recipient added correctly.

Let us know if the issue is already resolved.

Thanks,

Meenakshi

Anmelden