Sign with digital certificate - not allowed?

Question

Hi,I'm in trial period for "Adobe Sign" and while hand-written signing works nicely, I cannotget digital certificate signing to work.I follow this document: Adobe Sign - Digital Signature Workflow I have enabled digital signatures in Sign settings. I have added the form field.When the recipient opens the file and cliks on the form field he gets "This operation is not allowed" (or similiar: I have it in another language).Normal signing with certificate (without forms, using this doc: Podpisy oparte na certyfikacie, Adobe Acrobat DC works OK.What to do?Thanks,-- BC

bartłomiejc36339186 · Answer

I have figured out that the issue comes from the fact that my pdf was presigned (which

seems to be a feature supported by Adobe Sign as in audit log this fact is visible: "Document digitally presigned").

So the question is different: why I cannot digitally (with certificate) sign the document which was digitally presigned?

Best regards,

--
BC

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