Signature avec CODE SMS en France

Question

Bonjour,

J'ai une licence entreprise pour adobe sign en France mais je n'arrive pas à accéder à l'option code SMS pour la signature des documents. Je ne trouve pas de support Adobe répondant à ma question. Auriez-vous un retour ?

Merci d'avance

Meenakshi_Negi · Answer

Hi Konica!

Thank you for reaching out, and sorry about the trouble.

Could you please confirm if you are saying that you do not get the SMS code when trying to sign the document sent to you with Phone authentication?

Please refer to the information provided on the following page: https://helpx.adobe.com/sign/using/adobesign-authentication-phone.html.

Ensure you have added the correct number and do not have an intermittent connection.

If the issue persists, please contact the Adobe Acrobat Sign Entperise team via the steps suggested on the following help page: https://helpx.adobe.com/sign/using/adobesign-support-resources.html.

Let us know if you need any help.

Thanks,

Meenakshi

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