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Sudip30390219z85l
Participant
June 9, 2023
Question

Signed Document required password

  • June 9, 2023
  • 2 replies
  • 473 views

Hi,

 

I haven't put any password during sign then why required password to edit signed document,

 

Can you please advise what's the issue, Attached screenshot for ref.

 

I'm the author of this document.

    This topic has been closed for replies.

    2 replies

    mariahweyne
    mariahweyne
    Inspiring
    July 17, 2023

    Can you open the document outside of Sign?

    Meenakshi Negi
    Community Manager
    Meenakshi NegiCommunity Manager
    Community Manager
    July 17, 2023

    Hi Sudip30390219z85l,

     

    Thank you for reaching out, and sorry about the delay in response.

     

    Could you please let us know if you have sent the document for signature via Acrobat Sign? Do you get the password pop-up when opening PDF or making any changes?

    The message appears only when it is secured with the password. More information on what you are trying to do and the workflow used would help understand the issue. 

     

    Thanks,

    Meenakshi

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