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cristianf22548167
cristianf22548167
Participant
October 3, 2018
Question

Signed files missing from documents cloud.

  • October 3, 2018
  • 2 replies
  • 462 views

Guys,

Am I the only one who is not able to find older contracts? When I am trying to search for them, nothing pop up. Also, When I try to scroll through the signed documents, It stops at 10th of july 2018, but our company has signed documents older then 1 year in the cloud.

    This topic has been closed for replies.

    2 replies

    U
    umers40293538
    Participant
    October 9, 2018

    Hi Cristian,

    I have same issues. Signed contracts from 2 years are missing. Only 2 contracts showing from Septermber 14 and October 1st. I opened up a case and they said they are making updates thats why I cant see those files. And just now an hour back I received an email saying my case is resolved and now the case is closed!

    This is annoying and very frustrating ... I wasn't expecting this from Adobe!

    Meenakshi Negi
    Community Manager
    Meenakshi NegiCommunity Manager
    Community Manager
    October 3, 2018

    Hi Cristianf,

    Sorry for the trouble caused.

    The issue has already been reported to the team.

    The team is working on this. We will update you once we get any information on this.

    We appreciate your patience.

    Regards,

    Meenakshi

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